Ubiquitous computing and Productivity

Are mobile devices really enhancing our productivity?

In highly flexible application areas such as the management of time-sensitive goods (e.g., stock-portfolios), healthcare, troubleshooting-repairs, or disaster relief, traditional support systems are typically desk(top)-bound and only marginally suited to support the often highly dynamic tasks that arise in these settings. The use of mobile/wireless devices is being proposed as the means for providing effective information technology support in such complex, dynamic, and error-prone domains. The goal of this project is to find (1) whether this widely proposed remedy -- the use of mobile/wireless technology/devices -- is indeed suitable for such tasks and (2) what modes of interaction are most suitable for supporting people in attaining the best performance when acting in dynamic task environments. 


Current Project Participants